E-commerce Testimonials

"Haagdaving used Hilltop for the first time I would like to say how very helpful we found them.  We had an idea what we required but not a clue on sizing for “Tubing”, not only were they able to send us the right product, from a very vague description of what we intended to use it for, they helped us out by sending us a complimentary heat gun kit and samples to check what we needed.  Being a charity this was very valuable to us as we don’t like to waste money.  I look forward to dealing with the Company and the very friendly team again in the future."

Danny - Lady Haig's Poppy Factory


"Hello, I have just recently purchased one of these conduit applicator tools from you the other day & started using it today at my workplace. I just wanted to let you know how impressed I was with the it has done so far for us and will continue to do.

We currently have a big contract at my workplace that requires us to insert conduit onto our wiring looms we are making up so I thought I would give your item a try which was successful."

Luke - Automotive Supply Lincolnshire


“I requested the cheapest post and packing, not 'next day', or 'Overnight', not even 'Military Precedence Required’. I got them this morning, less than twenty four hours later. In my book that rates as Extremely Quick Delivery. I needed the Cable Ties and have worked with you before so I know they are what they say they are, you don’t tend to cheat me like many other suppliers might.

What would have happened if I had asked for a degree of urgency, would you have woken me from my bed at three in the morning with a triple-sign-for package requiring photo ID and a cup of tea to ease the poor delivery drivers madcap race across Cheshire!

I guess you are just well quick off the mark, if you need anyone to know how fast you are, please use this letter to show them a customer received slow-ordered cable ties in less than 24 hours after requesting the SLOWEST form of delivery on the options list.”

Kaela – Cheshire


"Went and collected an item. Staff went out of their way to help after closing time. Very impressed."

David - Wigan, UK


"Fantastic service, helped me very much!"

Jenny - Kingston, UK


"I have used this chat console service several times and found it extremely useful. As well as that, the people I speak to are very polite."

Geoff – Marlow, UK


"No problems with the site. Easier than a lot of others. White screened a couple of times, but cleared straight away. I'm 73, and sites like this can be a nightmare, but yours was user friendly and easy to navigate. Recommended.Very clear. Went straight to the product I wanted without any difficulty. I would use it again without any worry."

Roger - Zeals, UK


"Helpful real person in screen support."

Laura - Fressingfield, UK


"Seems easy to access details etc and pricing"

Scarlett, Bristol, UK


"Have searched for some time to find exactly what I wanted on your site - I am delighted."

James – Hoylake, UK


"Well designed; easy to find the needed product."

Adrian – London, UK


 "Your sales lady was very helpful so will definitely use again."

Rutherglen, Scotland


“Great to have information on how to use equipment. Many thanks, very helpful! The Heavy Duty Hot Knife Cutter does the job with ease”

Garry – United Kingdom


“Very clear layout – succinct, pictorial and textual info for all items. Very easy navigation using blue banners at page top and the links from those”

Lucy – United States


“Many thanks for sending my order so quickly it was received yesterday. Top Service!”

Naomi Farrow - Norfolk


“Goods received, excellent service.”

Ron – Glasgow (Bradstone Lighting Limited)


“Many thanks for the First Rate service. Will be ordering again soon”

Rod  - Hampshire (TMR Tail Lifts)


“Just to say what fab service and delivery. Your products are just fab and do the job well. Nice to see a website that puts out all the stops along with good customer service.”

Rachel - Dorset


“Thank you for the good and fast service! The Cutting Machine was just what I need for my application”

Ivan - Bulgaria


"5 Stars to all at Hilltop, will recommend to everyone, Cheers"

Irene - Stithians


"Love your web site very easy to use and understand, great range of products plus very informative"

HAM-rf


"Thank you for your excellent service. We are very satisfied with the products purchased. I have had a quick look at the website -- but were are very busy at the moment so have not taken it all in - will have a proper look when more time. We use your heatshrink on from basic battery link cables to equipment to Mercedes, Daf etc.. on the line. Yes we would like a product catalogue".

Jenny - Telford Shropshire


"May I say that the quality of your goods is excellent. But what impresses me most about Hilltop is the customer service & the website. Everyone that I have had any dealings with are very friendly & totally helpful. Although at present I am a small customer I still receive excellent & swift service etc. & I for one am extremely impressed"

Mark Steward - Blankney


"I found your company on the internet, I had been asked to try source some heat shrink at a better price than what we were already buying it

I found your website really straightforward and easy to use - and your prices for the heat shrink are fantastic - far, far better than what we had been paying! "
 

Miles Harris – Luddendenfoot


"Your employee Matt was very helpful in both product identification and sales calling me back within an acceptable period of time with a resolution to my problem. A credit to your organisation.

Neil Perryman - Luton, Bedfordshire


"I have to say your sales and service are excellent. I didn’t want to muck about with a web order so I made a telephone call. Your sales staff were first class!"
 

Doug Slater - Huddersfield


"Very pleased with service,we were able to complete our job when our current supplier was unable to assist. Very quick delivery."
 

Vanessa Draper – Newbold Verdon


"I was asking about a heater to use with heat shrink tubing. The lady I spoke to was unbelievably extremely helpful; and polite. Thank you so much. Chris."

Chris - Chorley


"First may I say how impressed I was with the speed of your service"
 

Nick Woods - Norfolk


"We found your company through google and I think I typed in "Braid knife" or something similar as we have never been able to stop our braid fraying cutting with scissors and I was frustrated :-) I might well be back to you soon for more braiding as you are very competitive on price."
 

Ceris Evans - Rugeley


"Thankyou to your helpful and knowledgeable staff member Lindsay. Her help is much appreciated."

Gordon Nairm - Lochinver Sutherland, Scotland


"Very Good customer service on the phone - Why aren't all telesales like this. Will be using you guys again"

Deena - Birmingham


"Service was very good- helpful people on the phone and quick despatch of goods."
 

Emma Glyde-Coleman – Aylesbury


"I use quite a lot of heat shrink tubing and over the past year or two it's been getting difficult to buy the sizes and small quantities I want, at sensible prices. The main hobby retailers seldom stock it. Those that do usually have it in only very short lengths and often vastly overpriced! Hilltop is by far the best supplier I've found."
 

David Lovegrove - Wallingford


"I would like to thank you for your assistance in getting the product to us so quickly - it was unfortunate that it wasn't wide enough for our purpose as my colleague who thought he had the right measurement obviously got his inches & millimetres muddled up!"
 

Patrick Garner – Alnwick Castle


"Good Products – Good Service."
 

Sally Threadgould – Brighton


"Your company came up first from my search on the internet and was very competitive."
 

Andrew White – Crondal, Farnham


"I was forwarded a link for your website (I looked for 48 hours and could not find a supplier for shrink tubing).

Very pleased with the products so far as it meets my current requirements and when it runs out I will be ordering from you again."
 

Terence Philpott – Luton


"Was looking for a reasonable quality heat gun that could stand up, I found exactly what I needed on your site"
 

Stephen Palmer – Wallasey


"The product is used for business – we produce specialist fire extinguishers for military and aviation applications, in this instance the heat shrink was used to insulate part of a CO2 applicator.

The product has worked well, the delivery was spot on, we will definitely keep your records on file for future requirements "
 

Mark Groves – Worcestershire


"Covering exposed ends on 6mm steel cable and for covering aluminium crimps that fix the cable to a padlock shank to form a secure tethering cable for our portable alarm unit ‘Watchman’s Mate’.

I used your site in preference to any other because yours is easy to use, has prices on it and allows instance purchases to be made out of normal working hours. "
 

George Haye - London


"Thanks for your Email, Yours was the best looking site and very direct and to the point. Your tubes were clearly shown and easy to understand . I am using the tube as a cover for a set of refrigeration pipes on a prototype medical machine I've invented! Hope to get in production in the early part of next year. Thanks for your prompt service and interest."
 

George - Dorset


"Your products arrived on Saturday which is an excellent service.

From the list I rang one of the companies in Swindon where I live. They could not help but recommended yourselves.

The heat shrink are samples to use in rigging big game fishing tackle lures. I am involved with an American company who are looking for new ways to rig some of their products. If this works then we could well be coming back to see if you can supply certain diameters and lengths printed with the company name.

Many Thanks for a great service"
 

Trevor Gunning - Swindon


"Very well designed, clear and attractive website with good photo's and accurate information. I wish they were all like this! Thanks"
 

Kelly – Ashton-Under-Lyne

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